aco rent a car

Privacy Policy

At ACO RENT A CAR we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use.

We do occasionally update this Policy so please do return and review this Policy from time to time.

Information We Collect:

When you make a reservation, you join the Newsletter, you communicate with us electronically for any reason, etc, we need to collect certain information about you to provide and improve our services. This data and information is detailed below:

1.    Name, Email Address, Mailing Address and / or work, contact telephone numbers, date of birth, payment method (credit card and expiration date), driver´s license.

2.    Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

3.    Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a reservation.

Use of Cookies:

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or website.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer´s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.

Use of Your Information:

The information we collect is used for our own use in developing our website and also occasionally by advertisers on this site.   In addition, we may use the information for the following purposes:

1.    To provide you with information relating to our website, products or our services that you request from us.

2.    To do all things necessary to administer those services.

3.    To meet our contractual obligations to you.

4.    To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

We will only contact you or allow carefully selected third parties to contact you only when you have provided consent and, only by those means you provided consent for.

If you do not want us to use your data for our or third parties use then you will always have the option to object to such use.

Storing Your Personal Data:

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The security of your Personally Identifiable Information is an important concern to us. We exercise reasonable care in implementing generally accepted standards of technology security in order to protect information collected via our Site from loss, misuse and unauthorized access, disclosure, alteration or destruction, such as firewalls and Secure Socket Layer (SSL) encryption for some of your more sensitive Personally Identifiable Information.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information:

Where applicable, we may disclose your personal information to any member of our group. This includes our subsidiaries.

We may also disclose your personal information to third parties:

1.    To your company or organization if you use our services under a corporate or other commercial account.

2.    To entities that provide services on our behalf.

3.    To your credit card issuer.

4.    To credit reporting and fraud checking agencies.

5.    To debt collection agencies, if you fail to pay monies owed to us.

6.    To government or private organizations responsible for the processing or handling of traffic or parking related violations.

7.    To driver licensing authorities, directly or through intermediary organizations, when needed to verify compliance with ACO´ safe driver criteria for qualified drivers and/or to verify license information.

8.    To government, regulatory and law enforcement agencies where the disclosure is required or authorized by law, and otherwise as we believe is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate our Site properly, or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or are suspected by governmental authorities or our security functions to be involved) in any illegal activity, even without a subpoena, warrant or court order.

Access to Information:

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please contact us if you wish to make such a request.

Contacting Us:

If you have any questions or queries relating to this Privacy Policy then please contact us or write to us at:




1ra. Av. Sur Altamira, Urb. El Dorado, Edif, San Luis P.B. Chacao, Caracas.

Cód. postal: 1060




PO Box 848558

Pembroke Pines, FL 33084 USA